Privacy Policy

At HicTo Alarm, we prioritize data security and confidentiality very highly, because we know it is of the highest priority for the critical consumer who shops online. At the same time, we want to give you the best possible experience when using our website.
Therefore, we collect some information that we use when you shop with us or visit our site. This may be information about which pages you visit and which functions you use. Below you can read more about the types of information we collect, what we use it for, and what rights you have as a consumer as a result of EU personal data legislation.

WHO IS THE DATA CONTROLLER WITH US?
The ultimate data controller with us is the holder. Questions regarding personal data the company stores on individuals can be obtained by contacting customer service (see contact information at the bottom of the page)
 
WHAT TYPES OF INFORMATION DO WE COLLECT?
Name, address, telephone number, email address and other information you may provide to us in connection with the use of our service.
Information sent from your device when you use our website or other, affiliated websites. This may include your device ID, device type, browser type, length of session you have had on our site, your geographic location, referral URLs, electronic addresses (e.g. IP and MAC address), terminal equipment and connection information, preferences and information regarding your use of our sites. This personal data is also collected via cookies, tracking URLs, beacons, etc.

WHAT DO WE USE YOUR INFORMATION FOR?
When you use our contact form, you hand over personal data to us, which we take good care of. As you move around our site, we also use cookies to track your activity on our site and on other third-party sites. Below you can read more about what personal data we collect, how we use your personal data and what we use your personal data for.

1. Marketing through e-mail and via external partner
   We only use your personal information for marketing purposes if we have your consent for us to contact you with information about good offers, trends in time and other useful information we think will be relevant to you. If you have shopped with us before, we also use your purchase history to tailor content that can further enhance your user experience on the site.

If you are signed up to receive our newsletter, we may disclose and receive customer and member information and information about your purchases for the purpose of improving the shopping experience of our customers, as well as to improve and target the marketing we send to you.
We process personal data for marketing purposes in accordance with applicable law, including the requirement to obtain consent before sending electronic marketing and the use of personal data to make relevant, targeted marketing on third-party platforms that deal with, but are not necessarily limited to, Facebook and Google. We will only use your personal data in this context if you have given your consent for us to use your purchase history for segmented marketing in accordance with this Privacy Policy.
Do you regret having given us your consent and thus wish us to remove your consent to appear in our database of e-mail addresses we are allowed to use for marketing with external partners, you can do so at any time by contacting our customer service by phone or email. If you wish to cancel your consent to marketing by e-mail, you can also unsubscribe from our newsletter.
Ønsker du at annullere dit samtykke til markedsføring via e-mail, kan du også afmelde dig vores nyhedsbrev.

2. Marketing through cookies on our site and on third-party websites
   We use cookies to give you the best possible experience when you visit our website, among other things to continuously improve the user experience on the site, based on user behavior.

A cookie is a very small text file that is placed on your computer's hard drive, smartphone or other IT equipment. It makes it possible to recognize your computer/IP address and gather information about which pages and functions you visit.
We also use cookies to target our marketing to suit your needs and to generate statistics on the use of our website. Cookies make it possible to recognize your computer/IP address and gather information about which pages and functions you visit.
Some cookies are stored until you close your browser, while others are stored for a longer period of time.
Our website also makes use of third-party cookies. A third-party cookie is a cookie that is placed by someone other than the company itself, such as other websites that offer content on our website, suppliers to some of our website features or analytics programs. Below you can see a list that contains some of the most important third-party cookies we use.
If you link from our website to a third-party website, please note that new cookies may be set over which we have no influence. Here you must make sure to familiarize yourself with the given website's cookie policy.
If you do not want us to set cookies on your computer at all, you must turn off cookies in your browser. However, you should be aware that in this case there may be services and features that you cannot use because they require cookies to remember the choices you make. You can follow the links below if you want instructions on how to delete cookies from your browser.

To avoid storing cookies in the future
Click on the 'Chrome menu' icon in the browser toolbar / Settings / 'Show advanced settings' / 'Privacy' / 'Content settings' / 'Cookies' / 'Block cookies by default' and (Block third-party cookies and websites).

Google Analytics
If you wish to remove the possibility for us to follow your activity on our site through Google Analytics, you can install the following plug-in in your browser, offered by Google itself: https://tools.google.com/dlpage/gaoptout

HOW LONG DO WE KEEP YOUR PERSONAL DATA?
When you have made a purchase on our website and thus have transferred your personal information to us in order for us to deliver the goods, we store your order information in our internal order system for five (5) financial years in accordance with the Danish Bookkeeping Act. The order information in the internal order system is not encrypted and will not be disclosed to third parties unless you have consented to your information being used for marketing purposes during the purchase process.
When we use cookies to track your activities on our site, we store this information (device ID, IP address, etc.) for fifty (50) months in accordance with the guidelines in our performance tool Google Analytics.
If you start a new session on our site or make a new purchase, the retention period of your personal data and associated consent in our system will be renewed for the five (5) fiscal years applicable to the site and for Google Analytics fifty (50) months.
If you wish to unsubscribe from our newsletter, you are free to do so in your account on our website or by clicking on the Unsubscribe link at the bottom of one of the emails you have received from us.
If you wish to be unsubscribed from the list of users we may market ourselves to on external third-party websites, please contact customer service.

YOUR RIGHTS AS A USER AND CUSTOMER OF OUR WEBSITE
Under the EU Data Protection Act of 25 May 2018, you as a customer have been granted several rights. You have the right to access the personal data used by our company, subject to certain legal exceptions. You also have the right to object to the collection and further processing of your personal data. In addition, you always have the right to have any incorrect information corrected or deleted.
If you wish to exercise your right to have your consent to marketing revoked, you are free to do so by unsubscribing from our newsletters or by contacting us via our website.

CHANGING INFORMATION AND UNSUBSCRIBING, ETC.
If you want us to update, change or delete personal information we have registered about you, if you do not want to receive further inquiries from us via email or on third-party websites, or if you have any questions about the above guidelines, please contact us by e-mail (see contact info below).

DELETION
We use and store the personal data you have provided to us in connection with your purchase for up to five years in accordance with applicable accounting legislation. In analytics tools such as Google Analytics, we store information about your order and customer number for up to 50 months (approx. 4 years) according to the framework set up for storing information in the tool. After that, the information will be deleted automatically.

CONFLICTS
All circumstances and conflicts that may arise in connection with the use of the website are subject to Danish law in accordance with EU personal data law.

UPDATES TO TERM
We update our terms and conditions and personal data policy on an ongoing basis as the EU's rules for personal data develop after 25 May 2018. To follow upcoming changes to the terms and conditions and personal data protection, you can stay updated on this page. Should there be major changes in legislation that require us to contact customers again, a link to this page will also be included as part of the communication.

Contact information:

HicTo Alarm

Phone: +45 20 67 20 47

E-mail: info@HicToAlarm.dk

Flyvervej 4, st. tv.

Randers NØ 8930

CVR: 21 08 37 98